AGREEMENTWebsite Usage Terms

Website Terms of Use

Before using the website (https://lottehotelsjapan.jp/) (hereinafter referred to as "this website") of LOTTE HOTELS JAPAN Co., Ltd. (hereinafter referred to as "our company"), please carefully read and agree to the following "Terms of Use." If you do not agree, please refrain from using this website. By using this website, you are deemed to have agreed to all of the following terms and conditions (hereinafter, those who browse or otherwise use this website are referred to as "you"). Please note that these "Terms of Use" may be changed without notice. In such cases, please comply with the most recent version.

Terms of use

Copyright: All copyrights to the corporate marks, logos, characters, products and product names, images, music, text, program data, and other materials posted on this website belong to our company, its affiliates, and partner companies, or to rights holders who have authorized us to use them. Therefore, except for personal enjoyment (reproduction for personal use within the scope of Article 30, Paragraph 1 of the Copyright Act), any unauthorized use or copying of all or part of this information, including copying, modification, loaning, distribution, or public transmission (including transmission over a network), is prohibited without our consent. Furthermore, data permitted for download from this website may only be downloaded for personal use, and our rights to copy, modify, loan, distribute, transmit over a network, etc., beyond the scope of personal reproduction, are not granted or transferred to you.; Furthermore, if copyright (including the rights set forth in Articles 27 and 28 of the Copyright Act), design rights, or other intellectual property rights arise from information, etc. provided by you to us, or if it contains specific ideas, know-how, etc., you shall transfer all rights pertaining to such information, etc. to us free of charge, and shall not exercise any rights, such as moral rights, against us or any person who has succeeded or been licensed by us. Furthermore, even if the information, etc. provided by you to us is your confidential information, we shall not be obligated to treat it as confidential information after it has been provided to us.

Trademarks: All rights to trademarks (service marks, trademarks, house marks, logos, product shapes, etc., regardless of whether they are registered trademarks) displayed on this website belong to our company or to rights holders who have authorized our company to use them. Use without permission from the rights holders is prohibited.

Temporary suspension of website services: If we determine that it is necessary to temporarily suspend the provision of this website due to system maintenance or failure, fire or power outage, natural disaster such as earthquake, lawful order or request from a court, public prosecutor's office, police station or other public authority, or other operational or technical problems, we may suspend the provision of this website without prior notice.We shall not be obligated to compensate or provide indemnification for any damages, losses or other expenses incurred by customers due to the suspension of this website.

Changes and discontinuation of the website: Please note that we may change the content or address (URL) of this website, or discontinue or suspend the provision of this website, without prior notice. In such cases, the provisions of the latter part of the preceding article shall apply.

Disclaimer

While we strive to provide the most up-to-date and accurate information on this website, we make no warranties, express or implied, regarding the normality, reliability, accuracy, or any other aspects of the data on this website. Furthermore, we assume no responsibility for any damages arising from the use of data on this website. Furthermore, we assume no responsibility for any damages arising from the use of this website, including software or hardware accidents, data loss, charges from telecommunications carriers, troubles between customers or between customers and third parties, or any other accidents. In addition to the above, we do not warrant or assume any responsibility for the following:

(1) We do not guarantee that this website is free from harmful content such as computer viruses and worms.
(2) We make no guarantee whatsoever regarding the operation speed or response speed of this website, or the continued or stable provision of this website in the future.

Links on this website

This website contains links to other sites, but we make no guarantees or take any responsibility for the content or functionality of the linked sites. In principle, you are free to link to this website, and no notice is required. However, links cannot be posted from websites that contain the following content. If we discover such a link, we may request the administrator of the website, blog, or other site that contains the link (including the administrator of the server on which the site or page resides) to remove the link.

(1) Content that violates public order and morals
(2) Content that violates laws and regulations
(3) Content that slanders or libels the Company or its affiliates
(4) Content that infringes or is likely to infringe the intellectual property rights, portrait rights, privacy rights, or other rights of the Company or a third party.
(5) Any other content that can be objectively determined to damage the company's corporate value, brand value, or product value.

Submitting ideas: In order to prevent intellectual property rights disputes, we refrain from accepting any ideas, proposals, materials, or designs for products or services from our customers unless we have requested them. If you send such information to us by email or other means, you are deemed to have waived all copyrights, rights to register patents, utility models, designs, trademarks, and other intellectual property rights, rights to incorporate such information into products or services, rights to know-how and ideas, and all other rights, and to consent to our free use of the information you send. We are not obligated to consider, evaluate, or adopt any proposal, or to maintain the confidentiality of its contents. We are not liable for any damages, including compensation, if our products or services are identical or similar to the proposal. Furthermore, we are not obligated to notify or explain to the provider of the proposal whether or not we have considered, evaluated, or adopted it and the reasons for doing so. When you submit ideas, proposals, materials, or designs related to products, services, etc., you guarantee that such information has not been stolen, plagiarized, or otherwise used without permission from a third party, and that it does not infringe the intellectual property rights or other rights of a third party or infringe the trade secrets of a third party.

Handling of posted information: We may monitor and review discussions, postings, transmissions, bulletin boards, and other content posted on this Website at any time. However, we are under no obligation to do so and assume no responsibility whatsoever arising from the content of such content. Furthermore, posting or transmitting to this Website any content that is contrary to public order and morals, any information that constitutes or encourages violations of law, or any information that falls under the prohibited acts set forth in Article 11 is prohibited. If we discover that such information has been posted, we may delete the posting, restrict access to the posting, or take other measures without notice or consent from the person who posted or transmitted it. We shall not be liable for any damages incurred by you as a result of taking such measures.

Privacy Policy: Some services on this website may require you to enter personal information. We will properly manage the personal information you enter in accordance with our "Privacy Policy."

About fees: No information charges will be incurred when using this website. However, connection or communication fees may be incurred by your service provider when you access the Internet to use this website. If you view this website on a mobile device, packet charges will be incurred for communication, so please use this website at your own risk. We do not guarantee the display speed of this website or the download speed of downloaded data, and we are not responsible for any unexpected packet or communication charges incurred by you as a result of using this website. We recommend that you use an unlimited data plan.

Prohibited matter

When using this website, we prohibit you from engaging in the following acts (including acts that induce or prepare for such acts). If we discover any such prohibited acts, we may remove the results of such acts from this website or take other measures to remove the results or effects of such acts without notice to or consent from the person who engaged in such acts. We shall not be liable for any damages incurred by you as a result of taking such measures.

(1) Any act that infringes or may infringe the property rights or privacy of other customers, third parties, or our company.
(2) Any act that libels, slanders, or damages the reputation of other customers, third parties, or our company, or any act that could result in any of these.
(3) Any act that infringes or may infringe the intellectual property rights (copyrights, design rights, patent rights, utility model rights, trademark rights, portrait rights, etc.) of other customers, third parties, or our company.
(4) Sending or posting harmful computer programs, etc., or accessing the site by illegal means
(5) Using content such as photographs, illustrations, or text without permission for the purpose of training generative AI, or using data mining or robots to collect or extract data.
(6) Any act that is contrary to public order and morals, a criminal act, or an act that has a negative impact on the mind or body of minors, or any act that may have such a risk.
(7) Any commercial activity or any act intended to prepare for such activity through or in connection with this website without the approval of the Company.
(8) Election campaigning or similar activities, or other political or religious activities
(9) Any other actions that may interfere with the operation of this website.
(10) Using the service using another member's ID or using this website while impersonating another person.
(11) Obtaining, disclosing, or providing another member's ID or password, regardless of the method
(12) Any act that violates the laws and regulations of Japan or the country or region in which you are located at the time of use.
(13) Exploiting security holes or bugs in this website or its web server, artificially causing high loads of access, or falsifying, stealing, or deleting this website or the information on it.
(14) Any conduct that causes inconvenience or discomfort to other customers or other third parties.
(15) Entering or transmitting false or misleading information
(16) Making any demand or unreasonable demand against the Company, its officers and employees, or other customers by using violence, intimidation, force, or fraudulent means.
(17) Any other act that violates these Terms and Conditions or related terms and conditions.

Change of terms: Please note that we may change these terms and conditions as necessary without notifying you individually. Changes to these terms and conditions will take effect when they are published on this website.

Restitution for Damages: If you violate these Terms or any related terms, you shall be liable to compensate the Company for any damages incurred as a result. Furthermore, if you commit or attempt to commit any act that violates these Terms or any related terms, the Company shall have the right to stop you from doing so.

Separability: Even if any of the conditions set forth in these Terms and Conditions are deemed invalid or unenforceable under the Consumer Contract Act or other laws and regulations, the conditions of these Terms and Conditions other than those deemed invalid or unenforceable shall remain valid and apply to you and our company.

Governing Law and Jurisdiction: These Terms and Conditions shall be governed by the laws of Japan.
Any disputes arising out of or relating to these Terms and Conditions shall be submitted to the Tokyo District Court as the court of first instance with exclusive jurisdiction.

Establishment date of these Terms: September 2025, 9

Social Media Terms of Use

Social media managed and operated by LOTTE HOTELS JAPAN Co., Ltd. (hereinafter referred to as "our company").^*Before using your account and the associated services (hereinafter referred to as "this service"), please carefully read and agree to the following Terms of Use (hereinafter referred to as "Terms of Use").

If you do not agree, please refrain from using our service. If you use our service, you will be deemed to have agreed to all of the terms of use, even if you expressly state that you do not agree to them at the time of use.

*Social media refers to services such as blogs, SNS (social networking services), and video posting sites that allow users to post information and interact with each other.

Terms of use: Compliance with these social media terms of use
Users of this service (hereinafter referred to as "Users") must comply with the terms of use established by each social media platform and these Social Media Terms of Use (including, for official accounts with separate community guidelines, those guidelines) when using this service. "When using this service" refers to viewing, posting, commenting on, and any other use of information on this service.

Obtaining basic information: When a user registers for this service, they confirm that they are granting permission to access their name, profile photo, gender, network, user ID, friend list, and all other information that they have made public to other users. If they continue, they agree to these Social Media Terms of Use.

Copyright: The copyrights, etc. (including moral rights of authors, the same applies hereinafter) of posts made by users on the Service belong to the user who made the post. However, by posting, the user grants the Company the right to use the posted content worldwide, free of charge, and non-exclusively (including processing, excerpting, copying, publishing, editing, translating, etc., including the rights under Articles 27 and 28 of the Copyright Act) for the duration of such rights, and the user will not exercise any rights, such as copyright, moral rights, or portrait rights, against the Company.

Suspension or termination of service provision: This service may be suspended or terminated without prior notice to the user. We are not obligated to compensate or provide indemnification for any damages, losses, or other expenses incurred by the user due to the suspension or termination of this service.

Disclaimer: If a user causes damage to a third party through the use of this service, the user shall compensate for the damage or resolve any dispute with the third party at the user's own responsibility and expense. The Company shall not be liable to any user of this service for any damage suffered by the user or any third party arising from or related to the information provided by the user. Users shall view and use information provided by other users in connection with the use of this service at their own risk, and the Company makes no guarantees regarding the reliability, accuracy, truthfulness, non-infringement of the rights of others, legality, etc. of posts made by users.

Prohibited matter

If a user of our service violates any of the prohibited acts listed below, we may, without prior notice, delete the information and content posted by the user on the site, block access to our account or posts, or take any other necessary measures.We shall not be liable for any damages incurred by the user as a result of taking such measures.

(1) Any act that infringes or may infringe the property rights, privacy rights, portrait rights, or publicity rights of other users, third parties, or our company.
(2) Any act that libels, slanders, or damages the reputation of other users, third parties, or the Company, or any act that could result in any of these.
(3) Any act that infringes or may infringe the intellectual property rights (copyrights, design rights, patent rights, utility model rights, trademark rights, and portrait rights) of other users, third parties, or our company, or any act of accessing the site by unauthorized means.
(4) Sending or posting harmful computer programs, etc.
(5) Any act that is contrary to public order and morals, a criminal act, or an act that has a negative impact on the mind or body of minors, or any act that may have such a risk.
(6) Any commercial activity or any act intended to prepare for such activity through or in connection with the Service without the Company's approval.
(7) Election campaigning or similar activities, or other political or religious activities
(8) Any act that interferes with the smooth operation of the Service or causes inconvenience or discomfort to others.
(9) Impersonating a third party, including our company or a person associated with our company
(10) Any false or misleading content
(11) Using the service using another user's ID
(12) Obtaining, disclosing, or providing the ID or password of another user, regardless of the method.
(13) Any act that violates the laws and regulations of Japan or the country or region in which the user is located at the time of use.
(14) Disclosing private communications with the Company or a third party
(15) Any act that interferes with other users' use of or access to our services or any part thereof, any act that artificially causes high loads of access, or any act that falsifies, steals, or deletes information on our services.
(16) Any act that is inconsistent with the purpose of this service.
(17) Any act that violates the terms of use established by each platform that operates this service.
(18) Making any demand or unreasonable demand against the Company, its officers and employees, or other users by using violence, intimidation, force, or fraudulent means.
(19) Any other actions that we determine may disrupt the order of the official accounts.

Changes to these social media terms of use: We reserve the right to change these social media terms of use as necessary without notifying users individually. Please be aware of this in advance. Changes to these social media terms of use will take effect upon publication on this website.

Restitution for Damages: If you violate these social media terms of use or any related terms, you shall be liable to compensate our company for any damages incurred as a result. Furthermore, our company reserves the right to stop any user who violates or attempts to violate these social media terms of use or any related terms.

Separability: Even if some of the conditions set out in these Social Media Terms of Use are deemed invalid or unenforceable under the Consumer Contract Act or other laws and regulations, the conditions of these Social Media Terms of Use other than those deemed invalid or unenforceable shall remain valid and apply to you and our company.

Governing Law and Jurisdiction: These Terms and Conditions shall be governed by the laws of Japan.
Any disputes arising out of or relating to these Terms and Conditions shall be submitted to the Tokyo District Court as the court of first instance with exclusive jurisdiction.

Establishment date of these Terms: September 2025, 9

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